Subject to these terms, we offer refunds on the purchase of goods but not on the provision of services. Our returns period lasts for 14 days after you receive any item. If 14 days have gone by since delivery of your purchase, unfortunately, a refund will not be made.
To be eligible to return an item for a refund, it must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Custom made or personalized items are non-refundable unless defective. Please be sure to confirm all items prior to purchasing.
If you need to return an item purchased from us, please email us at our contact email address on this website and we will provide you with the address to return your item(s). Once your return is received and inspected by us, we will send notify you by email that we have received your returned item(s). After the returned item is confirmed to be in reasonable condition, we will also notify you of the approval or rejection of your refund and will process your refund within seven business days .
Consider using a trackable shipping service or purchasing shipping insurance when returning item(s). Customers will be responsible for the shipping costs for returning item(s). Shipping costs are non-refundable. If a refund is deemed necessary, other than for a faulty item, the return shipping cost will be deducted from the refund paid.